Registered Massage Therapy FAQ – Scarborough
What is massage therapy and why is it beneficial?
Massage Therapy is a hands-on healthcare treatment focused on the soft tissues and joints of the body. It may be used to help relieve pain and muscle tension, support mobility and physical function, and address physical dysfunction based on your individual needs.
Your Registered Massage Therapist will assess your needs and discuss an appropriate treatment plan with you.
Can I receive massage therapy even if I’m not injured?
Yes. You do not need to have an injury to receive Massage Therapy.
People may seek Massage Therapy for muscle tension, discomfort, mobility concerns, physical strain, or general maintenance of physical function. Your Registered Massage Therapist can discuss your goals with you and determine an appropriate approach based on your individual needs.
How many treatment sessions will I need?
Treatment frequency depends on your condition, treatment goals, and response to care. Some people may benefit from more frequent treatment initially, while others may require less frequent visits. Your Registered Massage Therapist can discuss an appropriate treatment plan with you after your assessment and adjust it as your needs change.
Is massage therapy covered by insurance?
Your extended health benefits plan may cover Registered Massage Therapy. Check with your insurer before your visit to confirm your available benefits, coverage limits, reimbursement percentage, and any referral requirements.
We provide receipts for reimbursement, subject to your plan’s terms and your insurer’s approval.
Do you offer direct billing?
Yes, for participating insurers and eligible plans, subject to insurer approval. Please contact us before your visit to check whether direct billing is available for your plan.
Direct billing does not guarantee full coverage. If a claim cannot be processed, payment may be required and we can provide a receipt for you to submit to your insurer.
Do I need a doctor’s referral?
Our clinic does not require a doctor’s referral to receive treatment. Some insurance plans may require one for reimbursement, so please check your plan before your visit.
Who pays for the services?
You are responsible for any amount your insurer does not pay. Coverage and reimbursement depend on your plan and your insurer’s approval.
If you use a special benefits program, please contact us before your visit to confirm whether we can bill that program and what documentation may be needed.
New to massage therapy? Read our First Massage Appointment FAQ. Still have questions? Contact us or Request an Appointment. Our team will contact you by phone or message before confirming your appointment.